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IELTS Writing Task 2/ IELTS Essay:

You should spend about 40 minutes on this task.

As the world becomes technologically advanced, computers are replacing more and more jobs. Describe some job positions that may be lost because of computers, and discuss at least one problem that may result.

Give reasons for your answer and include any relevant examples from your own knowledge or experience.

You should write at least 250 words.

When computers first made their way into the business sector, everyone believed that they would make people's jobs easier. What was not expected was that computers would eliminate jobs. Besides contributing to unemployment, these automated workers often exhibit inadequate job performance.

A number of jobs have been lost as a direct result of new computer technology. Ticket agents in various transportation facilities, from subway/ underground stations to airports are virtually nonexistent these days. Bank tellers have been greatly reduced due to automated bank machines. In addition, many call centres that have helplines are almost entirely computerised. A few years ago I worked as a helper in our local library. Today this position does not exist, because six new computers have been installed. The number of positions lost to computers grows exponentially, and unemployment continues to get worse.

While a computer may easily achieve the main tasks of these jobs, most computers fall short when customers have a unique request or problem. A pre-paid ticket booth does not have insight into the entertainment district and cannot offer friendly directions to a tourist. Similarly, an automated bank machine cannot provide assistance and reassurance to a customer who has just had his credit card stolen. And, more often than not, automated telephone operators cannot answer the one question that we have, and we end up waiting on the line to speak with someone anyway. Every time I go into the library where I worked I notice elderly people who don't know how to use computers and can't find anyone to help.

In the future, I believe a new business trend will evolve. As computers eliminate jobs, new positions will have to be invented. More and more people will go into business and hopefully put the personal touch back into the business. I believe that the human workforce will demonstrate that it is more valuable than computers. 

Model Answer 2:
From the last century, technology has been advanced more and more. Because of technology, they are flying from one country to another country in an hour; they are saving money and time by using internet services. With the help of this advanced technology, humans are getting huge benefits. Along with the advantages of technology, there are disadvantages also.

Postman, who delivers letters, money, and other things, is nowhere to find in this modern world because of the electronic mails services and ATM machines. In very rare cases, he appears at our doors. As the world has been advancing in technology more, people get rid of postmen. For example, before the ATM machines evolved, everyone had to use the services of a postman to send or get money from their allegiances, acquaintances, relatives, etc, In order to send letters or messages to their, people, beloved one. But, the electronic mail system has made the postman in our streets disappeared.

Today, in banks, we see more computers than employees. Before computers, the accountants used pen and papers for records. As the computer was introduced to the world, the only few employees have been needed to operate computers to save the log.

In this way, as technology has been playing a higher role than most of the job positions. However, research opportunities regarding the technology have been increasing as the demand for technology has been growing day by day. In overall, the losing job positions is not a good sign for the employment of a country, as some job positions require little education beyond the job positions of technology.

(This model answer was written by Vijay Punna.)

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